Help & FAQs

If you have a question you may find an answer in the FAQs section.
Have questions not listed below?

IS STRETCHEAL SOLD AT ANY OTHER RETAILERS?
StretcHeal is exclusively sold online at StretcHeal.com.

IS THERE A LIMIT TO HOW MUCH I CAN BUY?
Due to the exclusivity of our product, you can only purchase one offer per transaction.

DO YOU OFFER SUBSCRIPTION PLAN?
At this moment we do not offer subscription plan, your payment is one time.

DO YOU SAVE MY CARD DETAILS?
We never store your credit card details. That's the short answer. The longer answer is, your details are handled with an industry standard called tokenization, which means that we never have access to any sensitive part of your card data. When you enter your credit card information and click on "Pay", we receive a non-decipherable sequence of characters called a token from our payment processor (the certified company that is connected to VISA, MasterCard and other payment networks). This token is used to reference your particular card, without exposing any of its details to us. We can't use this token to get the actual card data that you have entered.

HOW DOES IT WORK?
Stretcheal offers immediate and continual benefits. Upon application, its rich natural butters and oils replenish, hydrate and comfort skin that is dry, itchy or tight. Over time, these ingredients support the skin’s elasticity, making it more resilient as it stretches. Targeted peptides and key ingredients reinforce and strengthen the skin against damage due to stretching. By supporting the skin’s underlying structure, it looks firmer and the appearance of stretch marks is minimized.

WHAT INGREDIENTS ARE IN STRETCHEAL?
Stretcheal Stretch Mark Cream contains rich butters, natural oils, peptides and other carefully selected ingredients that support the skin and improve elasticity when it stretches.
Water (Aqua), Squalane, Cyclopentasiloxane, Cetear yl Al cohol, Stear yl Al cohol, G l ycerin, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Polysorbate 60, Panthenol, Dimethicone, Sodium Ascorbyl Phosphate, Butylene Glycol, Pantolactone, Argania Spinosa Kernel Oil, Butyrospermum Parkii (Shea) Butter, Lauroyl Proline, Persea Gratissima (Avocado) Oil, Prunus Armeniaca (Apricot) Kernel Oil, Theobroma Cacao (Cocoa) Seed Butter, Tocopherol, Marrubium Vulgare Extract, Chenopodium Quinoa Seed Extract, Rosmarinus Ocinalis (Rosemary) Flower/Leaf/Stem Extract, Lycium Barbarum Fruit Extract, AloeBarbadensis Leaf Juice, Sodium Hyaluronate, Palmitoyl Tetrapeptide-7, Palmitoyl Tripeptide-1, Palmitoyl Tripeptide-5, Phenoxyethanol, Sorbitan Laurate, Carbomer, Ethylhexylglycerin, Polysorbate 20, Potassium Sorbate, Sodium Benzoate, Sodium Lactate, Sorbitan Isostearate.

HOW DO I USE IT?
Massage Stretcheal gently into areas to be treated (hips, bottom, thighs, stomach) using circular upward motions. For best results, use morning and evening. Make Stretcheal a regular part of your body care routine to help prevent stretch marks and scars from forming.

HOW QUICKLY WILL I SEE RESULTS?
Right away, your skin will feel soft, supple and moisturized. With repeated use, you will see a reduction in the appearance of discolored stretch marks, scars, sagging skin and visible irregularities.

IS IT SAFE? ARE THERE ANY SIDE EFFECTS?

Stretcheal is designed for use on all skin types. As with all skincare products, a patch test is recommended before use. If you notice any irritation, discontinue use.

IS IT SAFE FOR USE DURING PREGNANCY OR WHILE BREASTFEEDING?
Stretcheal is suitable for women who are pregnant or breastfeeding; however, we recommend consulting with your doctor before using any skincare product during this time.

WHO SHOULD USE IT?
Anyone! Stretcheal is designed to work on men and women of all ages and all skin types. It’s the perfect stretch mark cream post pregnancy, a stretch mark cream for weight lifters and a stretch mark cream that works after weight gain—all in one.

WHAT IF I HAVE QUESTIONS?
For customer service inquiries only, please contact us via live chat. Our Customer Service team is available Monday – Friday 8 am - 5 pm PST. We do our best to respond to all customers within 48 hours. Response times may be extended during holidays, promotions and immediately following launches/restocks. Inquiries are answered in the order they are received, please do not send multiple inquiries or a followups as this will place you at the end of the queue.