Help & FAQs

If you have a question you may find an answer in FAQs section.
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Customer Service team is available Monday - Friday, 9am - 5pm (EST)


Frequently Asked Questions

Is StretcHeal sold at other retailers?
StretcHeal is exclusively available online at StretcHeal.com.

Is there a limit to how much I can purchase?
Due to the exclusivity of our product, you may only purchase one offer per transaction.

Do you offer a subscription plan?
Currently, we do not offer a subscription plan. All payments are one-time only.

Do you store my credit card details?
No, we do not store your credit card details. Your payment information is securely managed through an industry-standard process called tokenization. When you enter your payment details and complete your purchase, our payment processor generates a secure token, a non-decipherable reference code. This ensures that your sensitive information remains confidential and inaccessible to us.

How does StretcHeal work?
StretcHeal provides both immediate and ongoing benefits. Upon application, it quickly replenishes and hydrates dry, tight, or itchy skin using nourishing natural oils and rich butters. With continued use, targeted peptides and key ingredients enhance skin elasticity and resilience, strengthening its structure to visibly reduce the appearance of stretch marks.

What ingredients are in StretcHeal?
StretcHeal Stretch Mark Cream contains a powerful blend of peptides, rich butters, natural oils, and other carefully selected ingredients designed to improve skin elasticity:

Water (Aqua), Squalane, Cyclopentasiloxane, Cetearyl Alcohol, Stearyl Alcohol, Glycerin, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Polysorbate 60, Panthenol, Dimethicone, Sodium Ascorbyl Phosphate, Butylene Glycol, Pantolactone, Argania Spinosa Kernel Oil, Butyrospermum Parkii (Shea) Butter, Lauroyl Proline, Persea Gratissima (Avocado) Oil, Prunus Armeniaca (Apricot) Kernel Oil, Theobroma Cacao (Cocoa) Seed Butter, Tocopherol, Marrubium Vulgare Extract, Chenopodium Quinoa Seed Extract, Rosmarinus Officinalis (Rosemary) Flower/Leaf/Stem Extract, Lycium Barbarum Fruit Extract, Aloe Barbadensis Leaf Juice, Sodium Hyaluronate, Palmitoyl Tetrapeptide-7, Palmitoyl Tripeptide-1, Palmitoyl Tripeptide-5, Phenoxyethanol, Sorbitan Laurate, Carbomer, Ethylhexylglycerin, Polysorbate 20, Potassium Sorbate, Sodium Benzoate, Sodium Lactate, Sorbitan Isostearate.

How do I use StretcHeal?
Gently massage StretcHeal into targeted areas (hips, thighs, stomach, buttocks) using circular, upward motions. For optimal results, apply the cream consistently every morning and evening as part of your regular skincare routine.

How soon will I see results?
You will notice immediate softness, hydration, and improved skin suppleness after the first application. With consistent use, visible reduction in discoloration of stretch marks, scars, sagging skin, and uneven texture will become apparent.

Is StretcHeal safe? Are there side effects?
StretcHeal is formulated for all skin types. As with any skincare product, we recommend performing a patch test before first use. If irritation occurs, discontinue use immediately.

Is StretcHeal safe during pregnancy or breastfeeding?
StretcHeal is suitable for use during pregnancy and breastfeeding; however, we advise consulting your healthcare provider before using any new skincare products during these periods.

Who should use StretcHeal?
StretcHeal is beneficial for everyone, regardless of gender or skin type. It is especially effective for post-pregnancy stretch marks, stretch marks from bodybuilding or weightlifting, and those resulting from weight fluctuations.

What if I have additional questions?
For customer service inquiries, please contact us via our live chat. Our team is available Monday–Friday from 8 AM to 5 PM PST. We strive to respond within 48 hours. Response times may extend during holidays, promotions, and immediately following product launches or restocks. To ensure timely assistance, please avoid submitting multiple inquiries or follow-up messages, as this will place your request at the end of the queue.